Privacy Policy

TurnSigil stores your characters on your device. No TurnSigil account is required. This policy explains how the app handles your characters, backups, purchases and support requests.

Characters and custom spells on your device

Your characters, names, hit points, slots, counters, history, table overrides and custom spells are stored in the app's local storage. TurnSigil does not send them to the developer or to any TurnSigil server. The app contains no advertising, no tracking and no third-party analytics or crash-reporting SDKs, and it does not ask for your location, contacts, camera or microphone. The app has no feed, no sharing between users and no way to see another person's characters.

Backups and recovery copies

When you export a backup, the app opens the system Files screen and you choose where to save the file. Choosing iCloud Drive or another cloud service can transfer that file to the service you select; that service's own policies then apply. TurnSigil does not provide its own cloud or sync service. When you restore a backup, you pick the file in Files, and the app can keep a recovery copy of your current data on the device first.

Depending on your device settings, app data may also be included in an iCloud or computer backup of your device. Those device backups are separate from the backup files you create inside TurnSigil and are managed through Apple's settings.

App Store purchases

Apple processes purchases of TurnSigil Pro. TurnSigil uses Apple's StoreKit service to load the price, make and restore purchases, and check whether Pro is available. These operations communicate with Apple. The app receives purchase status and transaction information needed to manage Pro; it does not receive your card details. Apple's processing is described in its App Store privacy information.

Email support

If you email soulsign.me@gmail.com, we receive your email address, your message and any attachments you choose to send. The support mailbox is hosted by Gmail. Please do not send a full backup file unless it is needed to investigate the issue; a screenshot or a small example is usually enough.

We use support messages only to answer your request and investigate the issue you report. We never use them for marketing. We keep them for up to 12 months after your request is resolved, then delete them. If you would like them deleted sooner, email the same address.

Keeping and deleting your data

TurnSigil keeps your characters on the device until you change or delete them. You can delete a character inside the app; this removes it and its history from the app's active data, and existing backup and recovery files keep their earlier copies. Deleting the app from your device removes the app's local data, including recovery copies kept inside the app. It does not remove backup files you saved elsewhere, device backups, or copies you shared. Manage those in Files, your chosen storage service or your device settings. We cannot retrieve or erase data that exists only on your device. TurnSigil has no account to delete.

This website

This website is hosted on Cloudflare Pages. Cloudflare processes technical data about each request, such as your IP address, the time, the page requested and your browser type, to deliver and protect the site. Cloudflare handles this data under its privacy policy. This website adds no analytics scripts or advertising trackers.

Changes and contact

We will update this policy and its last-updated date when relevant practices change. For privacy questions or requests about information you sent to support, contact soulsign.me@gmail.com.